Customer Testimonials
I wrote a review while I was upset about an issue..the manager ended up calling me and was extremely professional and took care of the problem. Lesson learned don't write reviews while your upset..my apologies to the dealership and thank you for following through.
Got a loaner while the repair was completed and was updated daily on the process and status.
I just bought a used vehicle a few months ago and I'm thankful because the vehicle I came from was going to cost just as much as a down payment. The employees are very informative, friendly, and helpful. I started working with Ms. Chelly (very helpful), then ended up with Mr. Carlos(?) who walked me through the whole process (first time buying a vehicle). Mr. Carlos(?) knows his "stuff", when I found a few things wrong with the vehicle he was Johnny on the spot (thank you sir). I would highly recommend him when trying to purchase ...
We have been working with Cory and the Libertyville management and finance staff for nearly a year on two different purchase transactions and they are highly professional, communicative and truly are partners in the process! We feel their service and client centered focus is outstanding!
We have been working with Cory and the Libertyville management and finance staff for nearly a year on two different purchase transactions and they are highly professional, communicative and truly are partners in the process! We feel their service and client centered focus is outstanding!
Bought a pre-owned car and buying transaction was not stressful. Since I had to drive 2 hours to make the purchase we agreed on the price over the phone. Stephanie and Drew followed up continously to make sure we are coming and kept all the paperwork ready. Mike explained everything nicely and showed interest and relationships for future business. It was worth 2 hours drive. We hope the car turns out to be as reliable as the dealership that sold it.
We were recently looking for an SUV for my wife. Saw a Red Chevy Equinox in the parking lot that caught our eye. Young salesman Marvin Uribe came out and talked with us. He could tell I didn't really want to talk, just look. But Marvin was so respectful of us and our desires. He did not pressure us at all, just gave us helpful information and let us make the decision. No cheesy sales gimmicks or anything. We looked at other models in other dealerships, but came back to Libertyville Chevy. Our trade-in situation was complicated and the ...
We were recently looking for an SUV for my wife. Saw a Red Chevy Equinox in the parking lot that caught our eye. Young salesman Marvin Uribe came out and talked with us. He could tell I didn't really want to talk, just look. But Marvin was so respectful of us and our desires. He did not pressure us at all, just gave us helpful information and let us make the decision. No cheesy sales gimmicks or anything. We looked at other models in other dealerships, but came back to Libertyville Chevy. Our trade-in situation was complicated and the ...
Dealership is very professional. No games. Their honest straight forward approach is a breath of fresh air.
The best Corvette Mechanic in the Chicago area is building my track car at Libertyville Chevy. He is the only guy I have trusted to take care of my street Corvette for the last 20 years. Now we have a 2000 C5 track car, and it is receiving a factory new LS376 ASA hot cam engine plus a Stage 5 racing transmission from RPM. I intend to have a great time at Blackhawk Farms raceway this summer.
We had a fantastic experience with Gary Collins from the moment we walked in the door until we were finished. He aaa honest, down to earth and really listened to what we needed. We will definitely recommend him to all our friends & family!
We drove 60 miles from the far southwest side to see a new Tahoe at Libertyville Chevrolet. It was quickly evident the people at Libertyville Chevrolet respect their customers and treat them like royalty. Our salesperson, Keith Gunning, was very low-pressure and informative. He also worked very hard with the finance people to put together a great deal. Mike Cardona in Finance was another example of great customer service. He was helpful, accommodating, and also had a great sense of humor. It was a very long drive to Libertyville, but well worth such excellent service.
We drove 60 miles from the far southwest side to see a new Tahoe at Libertyville Chevrolet. It was quickly evident the people at Libertyville Chevrolet respect their customers and treat them like royalty. Our salesperson, Keith Gunning, was very low-pressure and informative. He also worked very hard with the finance people to put together a great deal. Mike Cardona in Finance was another example of great customer service. He was helpful, accommodating, and also had a great sense of humor. It was a very long drive to Libertyville, but well worth such excellent service.
I worked with Cory Fenald and he was fabulous! So patient and knowledgeable! He made us feel like family as did everyone in the dealership! It was a great experience!
I had a great experience trading in for a new lease at Libertyville Chevrolet! They had the vehicle I wanted in their inventory. The sales people I worked with, Michelle and Corey, were very friendly, helpful, and seemed excited to get me into a new vehicle. The general manager, Rick, was also very friendly, helpful, and made me very happy and excited to be doing business with them. Great purchase and great experience! Highly recommend!
Purchased a 2016 Challenger. I have cruised through the lights on a late Saturday afternoon and a young man came out of the office. My salesman was Tito Perez. Phenomenal salesman with outstanding customer service, and 100% professional! Monday I went back to look at the car the final time, their service department fixed two things for me and by Wednesday I drove my Dodge Challenger off the lot! Extremely pleased! Thank you for everything!
I don’t know where to start! This was by far THE BEST experience I have had, when it comes to shopping AND PURCHASING a new car! DREW WAS AMAZING!! He was realistic to my budget AND HE made sure to EXPLAIN EVERY SINGLE DETAIL OF THE PROCESS! I walked in with a 2014 and drove off with a 2021! Very affordable and I left there feeling like I was a QUEEN! Ladies if you are shopping for a car and scared because (you know what they say about women and car salesman) GO STRAIGHT TO DREW! He is the ABSOLUTE BEST! ...
Drew Sims, is by far my absolute FAVORITE salesman! I purchased a 2021 Chevy, Equinox! He was so kind and REALISTIC to my needs EXCELLENT SERVICE!! I switched from a 2014 GMC and because of him I WILL FOREVER choose Chevy! Thank you DREW!!!
Rocky was a great help overall!! Would recommend this car dealership to other friends and family. Great negotiators and very friendly. Professional and polite . Very determined to sell you a car (:
I had a good experience - from the service writer down to the porter.
My experience with Libertyville Chevrolet was an awesome experience. Michael Sinacola is a great guy to help you with getting the vehicle.you want so he gets five stars in my book. He really takes care of his customers and makes sure that his customers are well taken care of. So if you looking to buy a car from Libertyville Chevrolet, definitely go see Michael Sinacola for your vehicle. He will definitely get you in a car.
Corey guided us through the process with ease. Very knowledgeable,friendly and professional. Price online was what we paid-NO games! Everyone there great to deal with. Very smooth process.
Traded in my 2018 Traverse for a 2021. Was able to get the same coverage that I had on my 2018. The salesman was very helpful in choosing what we wanted and made sure we got the best deal. Very satisfied with our purchase.
I have purchased multiple vehicles from this dealership and have been very satisfied with each one. The salesman’s go out of their way to give you the best possible deal.
Had a great experience at Libertyville Chevrolet. I worked with Gary, he was knowledgeable in his work and made the process easy. Any question I had he was able to help and answer. Would come back for future car buying.
Mike was great to work with. We enjoyed the entire team and how they took the entire process so seriously. They heard our concerns, negotiated prices, and made sure that we left happy. Mike was available for questions and responsive with answers, but not pushy. We had some very unique requests for our vehicle and he followed through with finding the information and making sure that our vehicle met our specific needs.
The staff was helpful, knowledgeable and made the process less daunting. I worked with Gary, when buying my truck, he was great. I would definitely come back to purchase another vehicle in the future.
Everyone was great, professional and pleasant. Manager staff are very pleasant. This is my 4 vehicle from Libertyville chevrolet and I would not go anywhere else
Buying a new car can be over whelming but the Team at Libertyville Chevrolet made it a very nice and easy experience. I will be referring all my friends and family to Libertyville Chevrolet.
This dealership is one of the best around very nice people. Pleasent and easy to work with I would not go anywhere else. I will be back
Drew S. was an amazing salesman who not only got me as close to my needs as possible, but brought that community mentality back to business. Was exceptionally fun to work with him.
Went into Libertyville Chevy for a new SUV, Gary Collins was very helpful. Gary made the process very enjoyable. Not only was he very knowledgeable, He took the time to show me how all the features worked. I would recommend Libertyville Chevy to all my friends and family.
Drew S. was an amazing salesman who not only got me as close to my needs as possible, but brought that community mentality back to business. Was exceptionally fun to work with him!
I will only go to Libertyville Chevrolet and work with Keith Gunning . Keith is very professional and fair he will work for you and even locate a car if they don’t have it. He comes highly recommended.
It was my first time buying a new vehicle. I was nervous about being pressured into something that day. However, Mike was VERY patient and helped make the experience less stressful!
Made a quick and easy purchase on a Chevy Suburban 2013 . Michael Sinacola was easy to talk to and didn’t waste any of my time. Very satisfied with my purchase!
Being a first time truck buyer I was unsure of the process and what to expect. Mike was extremely helpful and made the experience simple. Would recommend to anyone looking to buy.
Very friendly and left happy when I first walked to the door he meet me at the door was vey patient though the whole process
I went in with my parents and we left very happy with the overall experience, and the purchase. Everyone there was great, and very friendly!
One of the best experiences I’ve had at a dealer in a long time. I will be returning in the future when needing assistance.
Give me a good price And a truck and they were Friendly with me and took good care of me I very great service thank you
Thank you to Michael for helping me purchase my leased Chevy equinox and making it easy and affordable to do so! I will be back again.
Went in to test drive a used truck, and bought it the same night. Drew Sims made the sales process fun, easy, and light. Very fast and painless process start to finish.
Went in to test drive a used truck, and bought it the same night. Drew made the sales process fun, easy, and light. Very fast and painless process start to finish.
This location is my favorite, the guys are always polite and quick! Never have any issues at this dealership unlike other locations in the area.
The service here is great very professional and the service writer was friendly as well the manager Andy was super helpful he’s very friendly and has exceptional customer service. I will definitely be back for more of your great service
Great customer service and get you in and out. Keep up the great work! Arthur in the service department was great and helpful did a good job with explaining what the problem was!
Our apologies for the delayed review. After shopping around for a new vehicle , and networking, we stopped by libertyville chevrolet.We understand that all chevy dealers have the same product, so in this competitive market, it takes a little more to win the sale. The staff we dealt with at libertyville chevrolet definitely knew the business well, but also possess the personal attributes and customer focused marketing that made this experience above and beyond the norm. On Dec 31, 2020 this was our second purchase from Keith Gunning. He is very personable and pleasant. What is even more important to a successful ...
Very attentive to our needs and providing the best service with the best price offer. The dealership is one of the best in Illinois. Professional salesman to finance
Drew was a pleasure to work with. We came in to order a car but Drew worked with us to find exactly what we wanted on the lot.
All went well very short visit as before Mr.Dennis was on the job only need window fluid where I thought the line was froze
Clean facility. Friendly staff. Drew worked with us to find exactly what we wanted and more. Didn’t pressure us into anything. It was a great experience.
Mike and Kevin are top notch! I was able to get all information over the phone and conducted everything remote. They picked up my corvette and kept me updated thru every step. Very easy to do business with!!! Thank you!
I was delighted with my Libertyville Chevrolet experience. I found my sales rep Marvin to be friendly professional and knowledgeable along with the other team members.
Fantastic service as always. Mike always explains everything in detail and will keep you updated through the entire process. Will continue to keep coming back!
Mike and his management team took care of me even after the car I wanted initially was sold. They took it up a notch and got me an even better version! You guys rock!
The Service was great got an oil change and a key made and they answered questions about my car everyone was nice and friendly would recommend.
Always grateful for their service team but not as grateful as my car is. professional and great overall experience, thank you! side note: the waiting area and bathrooms were spotless and staff members were following covid protocol. much appreciated!
Great sales finance and service people. They worked hard to get us where we wanted and needed to be. Thank you for a job well done
Service was good I’m upset about was that they told me the repair wasn’t covered under my GMC certified warranty when it was
I have bought 3 cars from this dealer and the process has been seemless. I have 202,000 miles on my Chevy Cruze and just bought another one. I am hoping to get 350,000 miles on each of them. Thank you.
This is the second car I've purchased from this dealership. They are very friendly and professional. My salesperson, Juan Ortiz, was a pleasure to deal with. His no-pressure style was exactly what I wanted and was a big reason that I purchased from them. The finance manager, Michael Cardona, was a pleasure to work with as well.
The service and professionalism were top notch. This is my second visit to Libertyville Chevrolet and they did not disappoint! Thanks again for great service!
While I have only been in a few times, Mike has always taken care of me with courtesy and efficiency. I look forward to having him advise me in the future.
Very nice and quick service, pricing is very fair and you know the work was done correctly and with oem parts. Gives a great piece of mind
Courteous. Friendly. Clean showroom. Clean bathrooms. Refreshments available. Nice and quiet. Very professional. Enough space for people during Covid. I felt safe from the virus during this pandemic. Car was ready earlier than the estimated time
Great staff, great facility, no complaints. I’ve bought 3 vehicles here and plan on coming again when I’m ready. Service and sales are exceptional!
Great SERVICE I will always drive 45 miles just to come here THANKS. DENNIS, ANDY AND OF COURSE. JIM SPELLMAN Will come here again and again FAST
Marvin really helped out. I asked question about the car and he answered everything. He was very approachable and knew what I wanted. Will definitely recommend to friends!!
He was very knowledgeable in what he was selling and he was very courteous through the whole process in searching and buying and car great job
We purchased a 2019 Chevy Traverse from here on 2/5/21. Corey Fernald was our salesmen. He was so great and made our buying process easy. I would recommend this dealership to my family and friends.
Thank god I came to this dealer, I havnt been approached and treated with respect like this in any other dealership. Thanks to Marvin Uribe he made the process of buying a vehicle much easier and more exciting than how it usually is. Thanks once again Marvin appreciate your hospitality
Everyone is so nice and helpful! The reps in service explain everything thoroughly to you before working on your car. They make sure you’re comfortable with the work being done and their hours are very flexible. My only complaint is that they always seem out of loaner vehicles.
Dennis was great! He attached a copy of my multipoint inspection sheet so I can also have a visual of whats going on with my vehicle.
Dennis is always great. The service team is always friendly, the garage is clean and the pricing for service is fair. I recommend Libertyville Chevrolet.
Great people especially Michael Sinacola! Took longer than I would have liked but he was very attentive and making sure we were good. Appreciate you Mike.
Wish they would read the scheduled appointment when they confirm could save time. They were nice enough to give me a loaner, but could have easily been there to fix my car
Dennis in the service department is always awesome every time I come in for service. Great guy and a straight shooter when explaining the work that is needed for my car.
I appreciate always feeling comfortable and respected while being in the service department. Everyone is very friendly and explains what is needed. I never leave feeling unhappy about my service or worried about the quality of work being performed. Thank you!
Great experience. Dennis was so nice to work with and even offers to mail paper work to me so I could get back to work.
Great Service, took care of my concern and my truck. Finished the job quickly and came out and explained everything to me. I recommend your service department to all my friends
It was clean and everybody was friendly and willing to help. They worked hard to get me into a new vehicle. And helped me every step of the way.
Done properly, timely and at the cost estimate, service representative made me feel like a valued customer. Comfortable waiting room with sufficient social spacing provided
Very honest very trustworthy and I will be back to shop again service is excellent and they would do everything that they can to make you happy I love this place
Thanks to Mike I am now in my new 2021 Malibu! It took us time and patience! But he got it done and the care that I wanted! I highly recommend anyone to go see Mike!
Manny help me get new tires installed on such short notice. I appreciate the time they took to inspect everything on my ar. Thank you so much.
Really good service kind people were there to work with me and help me everything was great good service good people good experience were there ready to work with you help you
Marvin Uribe at Libertyville Chevrolet is an amazing salesman! He is professional and extremely personable and he knows exactly what he is doing! Made car shopping/buying an easy experience , which resulted in me bringing home a new silverado, couldnt be more satisfied! Ask for Marvin Uribe you wont be disappointed, satisfaction guaranteed!
I’m glad I decided to buy with Libertyville Chevrolet! Everyone was so helpful, the environment was very welcoming, overall a great experience! Marvin offered a good deal, I couldn’t refuse!
I came in on a 2021 Equinox and walked out with a brand new 2021 Tahoe. Marvin went above and beyond for my family and I. I had no idea a vehicle could have so many features !! By the time I left the dealership I felt like I was an expert on Tahoes. My son is looking for a car as well and we will be coming back to Marvin! If you’re looking for an experience, Libertyville Chevrolet is the place to come too. Thank you Marvin!!!
Corey Fenald was excellent to work with and kept me informed of the status of my order throughout the entire process. Libertyville Chevrolet delivered on everything they promised with my Corvette order.
Michael was very helpful in getting me into my new 2021 Chevy Equinox. I told him what I was looking for in price, miles, term, and he was able to match me with the automobile I wanted at a price I could afford. Kudos to Michael Sinacola!!!
Help was great and very understanding but the parts from explorer van are so backed up, the work didn’t get completed. Have to come back
Great experience amd would recommend them. The quality of how i was treated was phenomenal. It was close to closijg time and no one rushed or short changed me
I appreciate the outdoor seating provided during these difficult times, and the kindnesses extended by Dennis Wehrheim in service. He shows this kindness by explaining the problem thoroughly, keeping me informed, and offering me a courtesy ride home and again back to the dealership when the work is completed. All of these things mean a lot to me.
Very friendly and the atmosphere was welcoming and right away took care of me and put me in the car that I wanted great person
Hands down the best dealership. Go see Marvin Uribe, he will get you straight! Such a wonderful salesman and all around good guy. Thank you.
Cory Fernando was an outstanding sales representative. We actually came in for an oil change for our 2019 Traverse and Cory helped us work a great deal on a new 2021 Tahoe...much need for the extra room for our growing 4 kids!
Excellent service and super kind! Especially Cory Fernald. He was knowledgeable and very respectful! We had a great conversation and he made sure we were able to get the best deal!
Service was great. Thank you Manny Arthur and Andy. Service was impeccable staff is friendly and the entire dealership was great. Thank you all. Awesome!!!!!